amazing, amazing, amazing

I had a delightful experience at this hotel with spacious walls and an incredible panoramic city view! The breakfast spread was impressive, offering a variety of local dishes and delightful French bread that made mornings extra special. After a busy day of exploring, the outdoor swimming pool was the perfect retreat to unwind and relax.

strongly recommend ❤️❤️

The staff were incredibly helpful and attentive.

We faced multiple room changes due to maintenance issues. The air conditioning leaked during our stay, and despite reporting it, the problem persisted. Lastly, we experienced unpleasant odors from the drain, which made our stay uncomfortable and disappointing.

During our stay, we visited nearby attractions like the Old City Hall and the Rahmat International Wildlife Museum, both just a short distance away. The facilities at the hotel were impressive, especially the various dining options. The steam room and outdoor pool added a nice touch to our relaxation time after a busy day exploring. We also appreciated the abundant breakfast offerings, which provided a great start to each morning. The staff’s attentiveness truly made this special to us.

Outstanding breakfast selection with attentive service. Gym lacks an abs training machine.

the welcoming staff made our stay unforgettable and the lemon grass water was a refreshing touch

The Executive lounge access offered delightful snacks and drinks. The staff's attention made us feel valued, creating a homely atmosphere throughout our stay.

I had a wonderful stay at Jw Marriott Hotel Medan. The staff were exceptionally attentive, assisting with my luggage and offering helpful recommendations. My room was spacious, clean, and offered a fantastic panoramic view of the city, especially at sunset.

The elevator seems slow.

great variety of food for breakfast but lifts are slow and crowded.

Had a delightful breakfast feast with amazing French bread and an abundance of local dishes. The staff was incredibly welcoming, making the whole experience feel like home. The spa pools were a fantastic way to unwind after the day’s adventures!

The breakfast was unbeatable, with lots of delicious options and outstanding service. The staff were super friendly, especially Hambali, who made my stay extra special. The fitness center was well-equipped, and I loved the relaxing pool area. Overall, an amazing place to unwind! 🌟

Attention to detail is remarkable, from the well-maintained public areas to the efficient front office staff who made me feel truly welcomed. The breakfast spread is impressive, showcasing local favorites like risotto. However, the hotel security measures can be quite time-consuming, with frequent checks at every entrance making access inconvenient. The gym is well-equipped, but the proximity to shopping and dining options is a bit noisy, which might detract from the overall experience.

Couple honeymooning bliss

I was blown away when they made us feel special for our honeymoon with an upgrade to an amazing room. The room was clean and spacious and the bed was like sleeping on clouds.

It wasn't cheap but I think it was acceptable for the experience we had.

great stay with meticulous service

The attention to detail throughout the hotel was outstanding! The front desk staff was prompt and welcoming, making my check-in seamless. I enjoyed the panoramic city view from my room, which added to the overall experience, even more stunning during sunset.

The breakfast buffet could benefit from a bit more variety.

the heartfelt hospitality at jw marriott makes every guest feel special with lovely breakfast options

The JW Marriot Hotel in Medan is a hidden gem with modern, beautifully furnished rooms. The hotel offers a secure, relaxing atmosphere with excellent service. The attentive staff consistently go above and beyond to ensure a memorable stay.